barefoot shoes - origo shoes

FAQ

WHY ARE BAREFOOT SHOES A BETTER OPTION?

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We have been adapting our feet to shoes; shoes should adapt or mimic our natural foot shape. That is what a barefoot shoe or minimal shoe is all about.  


Barefoot shoes give your feet the right amount of space and flexibility to move, stay strong and develop properly. They are flat and help you keep your natural body alignment. Their design respects your feet's shape, following their natural form to prevent toe deformities while also providing a closer connection with the ground allowing your foot nerves to sense where you are in space.

IS YOUR DESIGN TRULY BAREFOOT?

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All of the Origo models are designed using barefoot principles such as a wide toe cage, a flat, no heel drop, and a thin and flexible sole. These characteristics promote better balance, flexibility to move and help your feet develop naturally. We could be called a minimal shoe, as we know there are wider and thinner shoes in the market. Learn more about the Origo barefoot story here.

HOW IS BAREFOOT GOOD FOR KIDS?

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When children are learning to walk, they always feel safer on their bare feet. That is what a barefoot shoe does for kids.

Barefoot shoes help kids’ feet grow and develop naturally and awaken their sensory skills in a more natural, organic way. These shoes give feet more space, allowing kids to walk more freely, similar to being barefoot.

I’VE NEVER USED BAREFOOT SHOES BEFORE. WHY SHOULD I TRY THEM?

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Imagine when you get home from a long day and just need to get your shoes off.  Wearing barefoot or minimal shoes is like being barefoot. You would not be rushing to take them off, as your feet are in their natural position. Trying barefoot shoes is giving freedom to your feet. 

At first, you might find the look of the shoes a bit weird as they are wider, or feel “unprotected” since they are flat and thin. But by using them progressively, your feet will feel the difference. You will start to feel better body balance, a sense of freedom and a connection to the ground.

HOW DO I FIND MY SIZE?

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Refer to our size chart here to find the right size of shoe for your feet.

MY SHOE SIZE IS NOT AVAILABLE. WILL YOU BE LAUNCHING NEW SIZES SOON?

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In Origo we believe in producing in small batches to reduce waste.  We’re sorry your size is not available. We would suggest one of two options: (1) send us an email at help@origoshoes.com and we will tell you when your size will be available, or (2) if you wish to have your Origos as early as possible, you can purchase a half size up your shoe size and use the extra insole we offer with each of pair of shoes purchased.

HOW DO I KNOW IF THE SHOE I’M LOOKING FOR IS AVAILABLE?

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Our store only shows available products and available sizes. Check the shoe availability on each of our collections pages. Click here to browse men, women or kids.

WHAT PAYMENT METHODS ARE AVAILABLE?

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We accept credit cards from Visa, Amex, Discover, Mastercard, Google Pay and Apple Pay.

DO YOU SHIP TO MY COUNTRY?

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International shipping is currently in the works and COMING SOON! Sign up for our newsletter and we'll keep you updated when it is officially available.

I MADE A PURCHASE AND HAVE NOT RECEIVED AN EMAIL CONFIRMATION OF MY ORDER.

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We’re sorry this has happened. Please contact us at help@origoshoes.com and we will inform you about your order status.

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

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Our shipping time is from 3 to 7 days. We offer free standard shipping. For expedited shipping, you will find options at checkout, depending on your state.

WHERE CAN I TRACK MY SHIPPING?

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Once you make your purchase, you will receive an order confirmation email. Once your order is shipped, you will receive a shipping confirmation with the tracking number.

CAN I RETURN THE SHOES I BOUGHT?

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If you wish to return your item, please write an email to help@origoshoes.com providing your order number and we will send you steps to follow for your return. You may return the item within 14 days of receiving it without giving any reason. The item you return must follow these conditions:

- The article should be unused.

- You can try the shoes only on a clean floor or carpet (not in exteriors).

- The item must be undamaged.

- Please include proof of purchase.

- Return the item in the original packaging.

- Return the shoes with all the original labels and tags.

Please refer to our shipping and returns page for more information.

WHAT SHOULD I DO IF MY SHOES ARRIVED DAMAGED?

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We’re sorry for the inconvenience. Even though we take good care of our shipments and products, this could happen from time to time. If you received a damaged product, please send us a picture of the product you received, showing exactly where it is harmed. Write to us at help@origoshoes.com, and we’ll get back to you on short notice.

WHAT SHOULD I DO IF MY ORDER ARRIVED INCOMPLETE?

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Please email us at help@origoshoes.com and share your order number and the item that was missing. We’ll make sure to get back to you shortly about your issue.

For more information about our shipping, click here.


DO YOU HAVE VEGAN SHOES AVAILABLE?

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Yes! Origo Shoes are available in cactus leather and cotton canvas, both 100% vegan shoes.

WHY ARE YOUR SHOES VEGAN?

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Origo shoes are available in three materials, two of which are vegan. 

Cotton Canvas:

Our cotton canvas shoes are made from 100% cotton upper and accented with synthetic materials or cactus leather. Cotton waxed laces come with The Everyday Shoe. This combination makes this shoe 100% vegan.


Cactus Leather:

Shoes made with cactus leather are made from 100% vegan cactus leather produced in Mexico. This material is sustainable, biodegradable, organic, breathable, water-resistant, and long-lasting. Our cactus leather shoes have some accents in synthetic materials, and The Everyday Shoe comes with waxed cotton laces. These features make the cactus leather Origos completely vegan. 

Origo Sole:

Our signature speckled sole is made with 20% oats and corn starch to reduce the use of polymers and carbon emissions both during production and use. The other 80% of the sole is made from TPR (thermoplastic rubber), a great insulator of cold and heat. The Origo sole is vegan and biodegrades faster than regular soles.

HOW CAN ORIGO SHOES BE CLEANED?

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Cactus Leather:

You may clean the cactus leather shoes with a damp cloth and soap. A bit of polishing cream can be rubbed on the shoe for a final finish. 

Natural Leather:

Leather Origo shoes can be cleaned with a specific leather care product such as a cream or spray following the cleaning product instructions. 

Origo Sole:

Clean the Origo sole with a very gentle brush, soap, and water. For the cotton canvas model, you can put the entire shoe into the washing machine.

Cotton Laces:

The cotton laces can be soaked in water and soap or put in your washing machine with the laundry.

WHERE DO YOU SOURCE YOUR MATERIALS?

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In an effort to reduce carbon emissions in our manufacturing process and produce small batches to reduce waste, we source our materials in North American countries. Some raw materials come from the United States (such as cotton and cow hides), and then processed in Mexico to convert them to final shoe parts (leathers and fabrics, for example); others are sourced directly in Mexico.  


WHERE DO YOU PRODUCE YOUR SHOES?

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Origo shoes are manufactured in Leon, Guanajuato, Mexico. We choose our manufacturing partners carefully, making sure they offer fair labor conditions. We produce in Mexico to avoid extra-long shipping distances to reach our customers and to be able to produce in small batches.

WHAT SUSTAINABILITY PRACTICES DO YOU APPLY?

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Origo shoes are made in Mexico with locally sourced, natural materials. Our production sites are in Leon, Guanajuato, keeping the largest part of our production in one place, avoiding long shipping distances to reach our customers, and producing small batches.

Materials: Our criteria for choosing materials are environmental impact, performance and durability. We choose our materials wisely and look for sourcing vendors that use eco-friendly processes and respect labor conditions. Each of our materials offer sustainability advantages. Learn more about our materials here.

Donations: We also manifest our commitment to the environment by donating one tree planted per pair of shoes you purchase.

Packaging: We ship our shoes in their shoe box to limit excessive waste. Instead of using plastic, we use a backyard compostable bag to protect your shoes. Our shipping and returns process is as paperless as possible.